Certificate III in Individual Support –CHC33015

12 Months
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Course Overview

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centered support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of actual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centered support. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. 

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Entry Requirements

There are certain prerequisites which must be satisfied before enrolment in this course:

o Applicants will be required to complete an ACSF language, literacy and numeracy (LLN)assessment

o Working With Children Check (WWCC)

o NDIS Worker Check

Fees & Delivery

Please contact ACDCS for more information on the course fee structure.

Course Delivery : Online, Blended Learning (Face to face with trainer once a week)

How to Apply

Applications must be submitted through our Apply Online portal.

We encourage you to submit your completed application as early as possible to ensure it will be processed in time for your preferred term. Some high-demand programs with limited places may have an earlier application deadline or commencement date.

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Unique Student Identifier (USI)
A Unique Student Identifier (USI) is required for Participants undertaking nationally recognized training (qualifications, accredited courses, skill sets and units of competency) unless exempt.

This includes international Participants studying in Australia. If you don't have a USI you will not receive your qualification or statement of attainment.

Create your USI


The Australian Government through training.gov.au lists this as an appropriate qualification for the following occupations:

o In Home Respite Worker

o Support Worker

o Disability Service Officer

o Home care assistant

o Residential Care Worker

o Residential Support Worker

o Field Officer (Community Services)

o Family Support Worker

o School Support Officer (Disability)

o Residential aide 

Study Pathways

There are a number of study pathways that you can take after completing this course:

o Certificate IV in Community Services (CHC42015)

o Diploma of Community Services (CHC52015)

Units of Study

There are 7 core units included in the course:

CHCCCS015 - Provide individualised support
CHCCCS023- Support independence and well being
CHCCOM005- Communicate and work in health or community services
CHCDIV001- Work with diverse people
CHCLEG001- Work legally and ethically
HLTAAP001- Recognise healthy body systems
HLTWHS002- Follow safe work practices for direct client care

There are options to choose from Ageing and Disability Streams


CHCAGE001 - Facilitate the empowerment of older people
CHCAGE005- Provide support to people living with dementia
CHCCCS011- Meet personal support needs
HLTINF001- Comply with infection prevention and control policies and procedures
CHCCCS025- Support relationships with carers and families
CHCADV001- Facilitate the interests and rights of clients


CHCDIS001- Contribute to ongoing skills development using a strengths-based approach
CHCDIS002- Follow established person-centred behaviour supports
CHCDIS003- Support community participation and social inclusion
CHCDIS007- Facilitate the empowerment of people with disability
HLTINF001- Comply with infection prevention and control  policies and procedures
CHCCCS025- Support relationships with carers and families

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This years conference is going to be held online due to global circumstances. Join us on Zoom!

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